Productivity

What is an agile company?

Agility has been the subject of numerous theories, publications and conferences for several years. The concept was historically created during a gathering of software development experts in 2001. They explain the ins and outs of what we know as « agile » through a founding document called the "agile manifesto",...
Productivity

The Chief Happiness Officer’s job is on a roll

The Chief Happiness Officer is responsible for happiness at work and is becoming increasingly popular at French Companies. The role involves improving the employee experience by helping them feel more fulfilled in their work. But what exactly does that entail? What’s a Chief Happiness Officer? The position was born in...
Productivity

Customer Meetings: The heart of Customer Success

Acquiring new customers is expensive. This is why “Customer Success” teams are being deployed in more and more companies with the "ultimate goal of customer satisfaction." And with good reason: ensuring the health of customer bases is a major challenge for today’s companies. 1. The challenges of Customer Success Ensuring...