Enhancing employee experience has been a subject at the heart of company strategies in recent years. But what does it really mean? Is it just a fad, or does it mean a real change?
To answer these questions, we went over 5 myths about employee experience with the help of 5 human resources experts:
- Claire Guillemain d’Echon, Talent Acquisition Manager – FM Logistic
- François Gueuze, Direct of Scientific consulting – HR FIABLab
- Catherine Julien-Laferrière, Founder at SCALE UP’HR (former HR Director at Decathlon)
- Mathilde Le Coz, Director of HR Development and Innovation – Mazars France
- Christian Pensart, Director of Talent,Culture,Digital and Marketing at HQ – AccorHotels Group
#1 – It’s a generational thing
When we talk about well-being at work, the search for more meaning,etc, we often associate these ideas with generation Y, the generation of Why.
When company policies aim to enhance employee experience, doesn’t that concern everyone and not just new generations? Was the relationship companies had with employees really that different before?
Our experts debate the subject and discuss the role of digital in transforming societies and in turn, our companies.
#2 – It’s all about employees
We often associate employee experience with actions put in place by a company to enhance current employees’ experiences at work. But if we look at the essence of the notion, this idea only represent one part of the story. Employee experience is in fact born from marketing and the idea of client experience, a concept that defines the ensemble of interaction perceived by clients before, during and after purchase.
#3 – It’s all about foosball and company-sponsored yoga
Plants, drinks, cakes, yoga classes, foosball, etc. Companies can’t stop investing in these kinds of office perks. The idea is that it will improve well- being at work. This trend, born from Startup culture, is largely seen in more traditional companies today, and is covered by the media. This creates confusion about what really works. The question is, does positive employee experience really depend on these kinds of perks?
#4 – Salary is the only thing that counts
Is it enough to increase employee salaries to better their experience at work? In the past, corporations attracted talent with higher salaries. Today, studies show that more and more young graduates would rather join or create startups and even make concessions when it comes to salary.
Is this trend a generalization? What impact does salary really have on employee motivation?
#5 – You have to hire a Chief Happiness Officer
More and more companies are hiring Chief Happiness Officers. Are CHOs really essential to achieving the best employee experience?
Our experts agree that employee experience is an HR issue because it’s tied to the human part of human resources. That being said, good employee experience is something that the whole company should consider, even top management.
Want to learn more? Read our experts’ opinion by downloading our brochure : 5 myths about employee experience.
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