AI Archives - Julie Desk
Artificial Intelligence

How NLP gave birth to Julie

To automatically understand client requests found in emails, Julie relies on Artificial Intelligence (AI) and, in particular, Natural Language Processing (NLP). NLP is a subfield of AI that deals with various problems ranging from text comprehension to text generation.

Early applications in NLP focused on machine translation, as evidenced by the Georgetown-IBM experiment (1954) which aimed to automatically convert about sixty sentences from Russian to English. In this experiment, the translation problem was solved using 6 grammatical rules and a set of 250 lexical items.