Violetta is our virtual email agent in charge of your customer care! She connects to your website, social networks, etc., and processes all of your incoming client emails related to appointments. Confirmation, cancellation. She immediately understands the client request and answers for you using AI technology.
Do you systematically receive the same emails from your clients about your appointments with them? Violetta and her team can interface with your website and your client service software to receive all your incoming requests.
Helped by artificial intelligence (AI), Violetta automatically distinguishes whether the email is intended for you or whether it is a client request related to an appointment. If needed, she identifies whether the appointment is cancelled, postponed or confirmed and answers according to a template defined together.
Violetta is available during your opening hours to respond to all your client requests within 1 hour. She answers only on the basis of response email templates that will have been pre-defined and validated together for 100% optimised client management.
per month minimum
Connection to your site / software
Pre defined Templates
Artificial Intelligence (AI)